Reducing consumption of our water supply
As part of our Greenest City 2020 initiative, we are making it our goal to reduce per capita water consumption by 33% from 2006 levels.
We introduced a new water meter policy in January 2012, which requires that all new one- and two-family homes install a water consumption meter.
We provide a variety of services, such as:
Get information about receiving your utility bills, including how to find your billing schedule, receive your bill electronically, and request a replacement bill.
Find out how much you owe on your utility bill and what payment options are available.
Learn how to read your metered bill, annual utility bill, transfer and landfill bill, and property tax notice for flat rate utilities, and learn about rates and metering.
Find and change information about your property, and get a tax certificate through your BC OnLine account.
Tell us if your property management company takes over the utility account for a strata property with three or more units, or if you change mailing address.